This policy explains how cancelling a Zovera subscription works and when you're entitled to a refund. The short version: you can cancel anytime and keep access until the end of the period you paid for. Subscription fees are otherwise non-refundable — we only refund when a paid feature genuinely isn't working, or for a duplicate or failed charge.
This policy applies to paid Zovera subscriptions (Mini, Individual and Family) purchased through the app. The Free plan involves no payment and needs no cancellation.
You can cancel at any time in the app — Settings → Zovera Premium → Manage subscription → Cancel autopay — or by writing to us.
We issue refunds only in these cases:
Nothing in this policy limits any non-waivable rights you have under applicable consumer-protection law.
Write to zovera.support@gmail.com from the e-mail linked to your account, with the payment reference if you have it. Approved refunds are issued to the original payment method via Razorpay and typically arrive within 5–7 business days, depending on your bank.
We'll post any changes here and update the effective date. Changes never apply retroactively to payments already made.
Questions about this document? Write to zovera.support@gmail.com.
